DON'T JUST TAKE OUR WORD FOR IT...

From a professionals point of view ...

Paul Fenton - Cunningtons Solicitors
Partner & Head of Conveyancing
“Working with Zoe Napier & Associates is a refreshing and enjoyable experience. Their friendly approach, knowledge and expertise helps the whole process to be as smooth as possible, for both their customers and other interested parties alike. As Head of Conveyancing here at Cunningtons, I am acutely aware customer service is the keystone in any transaction. Zoe and Eve work brilliantly as a team with us in all our dealings with them, and their helpfulness, responsiveness and customer care makes a huge difference to the conveyancing experience enjoyed by our mutual buyers and sellers. ”

James Harrison
Independent surveyor
“I have surveyed many of the properties which The Zoe Napier & Associates have marketed and have always found the team there to be professional, honest and helpful in their approach to the business. I would not hesitate to recommend their services to those wishing to sell their property and many of the vendors I have met during the surveys have also said much the same”

Matthew White, Prettys Solicitors, Chelmsford
Partner and Head of Commercial Properties
“Zoe and Eve have a deep knowledge of equestrian and rural property and strong commercial sense. Their clients receive the best advice. Both Zoe and Eve's robust sense of humour and "can-do" attitude cuts down the stress and delays that can plague high value property deals. They are great to deal with and wonderful to have on your side.”

Rachel Flynn, Taylor Vinters, Cambridge
Partner and Head of horseracing and equine team
“Zoe's equestrian practice is very well known and respected in her home patch of Essex. As a committed and enthusiastic equestrienne, Zoe brings a practical equine perspective to her professional life in a way that I can relate to. She is the only agent I have actually seen on the back of a horse !”

Terry Ford, Birketts LLP Solicitors, Chelmsford
Legal Executive
“Zoe and Eve are two quite remarkable ladies within their industry, who both have an in depth knowledge and hard working attitude to finding the best solution for their clients. I have personally worked alongside them in the legal profession for over 20 years in a vast many transactions. It would be fair to say that they both hold immense respect from their clients and buyers alike.”

Graeme Atkinson, Wortley Redmayne Kershaw
Partner
“In my 27 years of practice in Chelmsford I have dealt with a great many estate and land agents. I regard Zoe as being among the small group of quality professionals I have enjoyed dealing with throughout my career. Zoe knows her field and more importantly either knows or gets to know her clients at a highly personal level, "she lives the sale". Every professional needs quality support and Eve? ... she's the best.”

Stephen & Jacqui Kew, Kew Partnership Solicitors
Lawyers & former clients
“These ladies sold our country home with the efficiency and speed we needed. Their proactive approach was great and they kept us fully informed, best of all - they were always contactable at any time of day (and night) which made a huge difference to us by saving worry. They brought their own brand of cheer and optimism to what could have been a difficult process. In short, they were a delight to deal with throughout.”

And our clients view ...

John & Betty Peacock
Happily retiring
“Right from when Zoe first visited, she was very professional and offered very good advice. Sharon designed a lovely brochure that portrayed our property perfectly; then once it was launched onto the market both Susie and Eve kept us fully updated throughout the whole transaction. We were exceptionally happy with their service”

Andrew & Jodie Howie
Co-founder Shaken Udder Ltd
“Unlike other estate agents I have dealt with, all at Zoe Napier are helpful, diligent, courteous, and above all honest. They made us feel at ease and went to great lengths to manage expectations and keep the ball rolling. Very impressed with the service we received from the whole team, especially as we had to change lenders half way through proceedings. Buying a property and moving house is supposed to be very stressful, when dealing with Zoe Napier this certainly wasn't the case. Nothing was too much trouble and I will certainly be using them again. Once again thank you to the whole Zoe Napier Team!”

Ruth and Andrew Taffs
Business partner
“Further to the recent purchase of our house from your clients I am writing to say thank you for the excellent service that we received from all of your staff. All queries were handled efficiently and promptly and it was obvious that all office staff were fully aware of the sales/purchase position at any one time.
We would not hesitate to recommend you.”

Jerry & Helena Baker
Director
“Zoe, Eve and Susie made the horrendous job of moving house much more bearable and even fun at times! Their responsiveness and willingness to bend over backwards on our behalf really made the process simpler and much, much less stressful. Thank you to them all”  
 

Diane Bass
Business owner
“I would highly recommend Zoe Napier and her team; it is my view they are in a league of their own. They provided me with a very professional, yet individual service. I personally had a lot of dealings with Eve who I found was efficient and who became a friend. I would have no hesitation in recommending Zoe Napier and can assure you would get a dedicated, understanding and knowledgeable team as part of the service.”

Jackie Cole
“Zoe Napier visited my property January, 2013. I was extremely impressed with her professionalism and Company website and without hesitation I agreed to instruct her Company to act on my behalf in connection with my proposed sale. Within a few weeks a satisfactory buyer was found. During the process, I was kept up to-date with the transaction from Eve and Susie who always kept me fully informed as to the progress - I must say all the Staff at Zoe Napier are extremely hard working and conscientious and I would not hesitate to recommend the Agency.”

Mary & Michael Lister, former clients
Podiatrist & Oncology nurse
“It was so refreshing to find Zoe, a personable agent and someone who immediately recognised the type of buyer we needed for our unique country property. She had the knowledge, intuition and experience to introduce the right people. The regular feedback was impressive from an honest and genuine person who has since become our friend.”

Terry Selway
Investment client
“Zoe is widely known in the equestrian world. Her personable approach enables her to comfortably handle people from all 'walks of life'. She is down to earth and someone who is truly passionate about her work, giving honest advice. I haven't found another agent who comes remotely close to her ability and levels of success.”

Anita and Graham Dye
Partner of Global Business Consultancy
“We had something special to sell, a 16th century barn with paddocks. Two previous agents had tried to sell our property but where unsuccessful. Anita heard about Zoe's reputation and we asked for her help. She developed a bespoke sales strategy, with an innovative and targeted approach. The outcome was fantastic. Within three weeks we had seen three potential buyers, two of which where interested and made offers. We exchanged within 6 weeks. Zoe Napier is easy to do business with and provided a very professional service. ”

Nick Archer
Own business
“We had tried other agents to sell our house and should have just gone straight to Zoe – she was fantastic, she immediately recognised the right angle to sell our house, produced several interested parties and subsequently a few offers. The difference with Zoe is that we felt she was clearly working for us to achieve both the best buyer and best price. ”

Matthew Taylor - Property Director
Dogs Trust - A Dog Is For Life
“At Dogs Trust, we frequently need to rely on professionals to assist with land searches for our Rehoming Centre developments. Our unusual land requirements are such that this demands a thorough and thoughtful understanding of our particular needs. Eve Reed has been helping Dogs Trust in exactly this way. We love working with people who demonstrate unwavering enthusiasm and desire to solve our problems. We have added Eve to the list of people we love to work with!”